Wishing Well Bridal

I read mixed reviews on Wishing Well Bridal, but decided to make this my first stop while shopping for my wedding gown. It was my only stop for myself and my bridesmaids! I bought my dress in November 2010 from Maria, and the dress came in March 2011. She was so helpful and friendly, and made me feel very at ease. I worked with the in-house seamstress, Phyllis, during the entire fitting process and couldn't have been happier. She is such a sweet woman! She also stuck to her fitting/tailoring price that she quoted, and went out of her way to make sure my dress, as well as my bridesmaids dressed, fit PERFECTLY, even if that meant multiple fittings. Everything fit well for the big day, now I just need to get it cleaned :)

Nice selection at resonable prices. The staff was nice but it seemed to always be very busy everytime I went in and not enough staff. This could be because they don't require an appointment.

My dress was beautiful! Everyone loved it! The wishing well was very helpful and the seamstress there did a great job!

For those who haven’t been Wishing Well Bridal is a small shop that has about twice as many dresses as anywhere else. Their prices are amazing. I got a Maggie Sottero Dress at a trunk show and paid less than anywhere else. I’m a huge fan of buying online for cheep and I checked with halfbridal.com, netbride.com, jaysbridal.com and a few other places and no one could beat their prices.I think the owner is Pam, at least she’s the one who’s always there, and she was wonderful to deal with. The only reason they’re not an A+ is that the as I mentioned the place is small and always packed. They don’t do appointments so you always kind of feel like you’re being rushed out when the next bride comes in. Also I would recommend you don’t go during prom season or at least go when most of the girls are in school.

first of all they need to not tell people that alterations are included and then a year later when you are done altering your dress 5 days before your wedding they drop a huge alterations bill in your lap. they were also not caring to do anything about it and it was their mistake. also my bustle would not stay up while i was dancing it was so annoying. they have great dresses but the alterations department is awful

HORRIBLE!! I will never let anyone go here! They only let me try on one dress, rushed me out, and then ordered it in the wrong size and were going to charge me a fortune to fix it! I had to find somewhere cheap to tailor it and luckily they did a good job for an amazing price. I understand I'm young, but there was no need to treat me and my friends this way!

Trying on gowns at the Wishing Well couldn't have been simpler: I explained what I wanted and they found it. My only stipulation for the dress is that I did not want a poufy number so big that I needed help using the ladies room. I hear this is common for brides. For me, no thank you.I no longer live in RI so the only day I could visit was on a weekend. Knowing how busy the shop gets, Paula one of the owners, offered to open an hour and a half early *just for me*. I'm not sure if this is something the Wishing Well normally does, but I was delighted. My mother and I had the run of the place long enough to find the perfect dress and not feel overwhelmed with a store filled with many customers. Paula and her sister, whose name unfortunately escapes me, were warm and friendly and all around wonderful professional people. Many thanks, Wishing Well!!

I had a wonderful experience at the Wishing Well. Everyone was so helpful and accomodating. I went in twice to look at dress options. When I went back the second time with my mother, they were able to pull out a dress that combined the elements of the one's I tried on during the first trip. They pulled the perfect dress. I had such a great experience shopping for my wedding dress that we went back there for the Bridemaid's, junior bridemaid's and the Mother of the Bride dresses. They were Wonderful!!!!

I had a great experience with Wishing Well Bridal. Everyone in the store was extremely helpful. I am from RI where my wedding was, but live out of state. The ladies in the store were very helpful in accommodating my fitting appointments. I would recommend this boutique to any bride.

My dress, my mother's dress, and all of my bridesmaids' dresses were from Wishing Well Bridal and I am very happy with the service we received. I had looked at about 4 other bridal salons before I found my dress at Wishing Well. They had a really good selection of dresses. I appreciated that they always made us feel comfortable in the bridal salon and allowed us to take our time and look around on our own. I also appreciated their input when I was selecting my wedding gown. They were never rude but when I asked for their input they were honest-and it was helpful! Phyllis did my alterations and she did a great job! There is one woman who works there who can be a little harsh, but most of the ladies there were great! I definitely recommend checking this place out!

A++++++The ladies at the Wishing Well are sooo nice. They make you feel so welcome everytime you come in even if they're super busy. I loved that they weren't pushy at all and let you try on as many dresses as you wanted without feeling like you're being a pest.

My first dress came from here. Pam, who I purchased the dress from initially was great. Unfortunately, my dress was completely destroyed by Phyllis from alterations. I am not exaggerating in the least. I HAD TO BUY A NEW DRESS THE WEDNESDAY BEFORE MY WEDDING. Phyllis made many promises that were not kept for my dress. During the process (I bought my dress 16 months before the wedding and started fitting 11 months before) my mom and I repeatedly asked about how she was going to take it in and whether or not it would be finished without wrinkles. When she had it pinned and basted, there were a lot of rolls and wrinkles from extra fabric. We were repeatedly assured that they would go away. When the dress was finally ?ready?, the rolls and wrinkles were awful. I had a 2 inch roll of fabric across my butt (no exaggeration), and a ton of different rolls of fabric across my stomach and chest. She told us nothing could be done to fix it, and that was just the way the dress was! The dress was also too short (I?m 5?4 and had tried on with the shoes I wore, so there was no need to shorten that much). It was also taken in unevenly from the sides, so the design ended up crooked. I ended up taking it to another bridal store with a great tailor ? they told me it could be fixed, but would take 2 weeks as they would have to rip it apart completely (I had 2 days at this point ? thanksgiving holiday excluded as a day) . The seamstress at the other place showed me that Phyllis had taken in the fabric on the outside, but cut out NOTHING out on the inside, giving the rolls and wrinkles. They also showed me underneath how it had been taken in unevenly, resulting in the design being off-center. They told me I wouldn?t have made it through the night ? it was waaaayyy to tight and I had almost back fat. My friend said I looked 20 lbs heavier when I tried it on for her - I'm 110lbs. Needless to say, I couldn?t wear the dress ? it was ruined. I find it funny that the whole time I worked with Phyllis, she complained about how she wasn?t treated fairly by the family who runs Wishing Well, and that they had laid her off (from selling but not alterations) after a trip to Vegas even though she was such a great worker. She also complained to me about one of my bridesmaids altering her dress too many times. I really wanted to like this experience, and thought I would initially. I?m sorry to say that my trust was sorely misplaced, and would really encourage others to at least think twice about purchasing a gown or having alterations done here. Trust me, 3 days before your wedding isn?t the time to find out your dress is ruined.

Wishing well has such wonderful customer service, all of the girls were so helpful and they always remember you!! I found my dress in less than 15 minutes. I never felt rushed when I would go in to try on the dress and they would all come over to see how everything was going. The seamstress was great, the only thing she forgot to do is fix a small button that had popped off.Not really a big deal as it was not noticeable. I was very pleased with my experience!!

I LOVED Wishing Well. I was a little nervous when I saw that people had issues with their alterations but I have no complaints here. I had gone to 2 other bridal stores and been so overwhelmed by the prices that I knew finding my "perfect dress" would be difficult. I walked into Wishing Well and Paula was there ready to help me. I told her what I wanted and showed her pictures of what I was thinking. She pointed at a dress and said it's be great on me and I thought I would try it one just to get it out of the way. She let my mom and sister pick out dresses til I had about 10 to try. I put on the one Paula picked first and I started crying! She sized me up perfectly and I came out of the dressing room so thrilled I didn't want to try on anything else (I did, but nothing matched her pick). It was a truly perfect bridal appointment and a truly perfect dress for me. I couldn't believe it. And it was under budget with FREE alterations - Sophia Tolli for $900. I got so many compliments on my dress...And the alterations went perfectly! I had 2 appointments and everything was done quickly and completely flawless. I couldn't recommend them more!

I bought my dress as well as my girl's dresses and my mother-in-law's dress there. My dress was 800 and my bridemaids dress were 125. I loved loved my dresses and the attion I received was great. They tend to be busy and sometimes it gets a little crazy there, but they are always helpful. I don't recomend their seemtress. I did not go to her because I have only heard bad things. But I love there selection!

I highly recommend working with Pam. She is so friendly. She helped me find my dream dress. I had issues with getting my dress altered there, but besides that, I highly recommend this bridal store.

Awful. The worst service I have ever seen. They were loud and rude, so I chose not to get my dress there. We did go with them for bridesmaids dresses due to a slightly lower cost, but I would pay the difference any day. My MOH dress did not come in until 5 days before the wedding, after it was promised to be in a MONTH early. We had offered to pay for "rush" but were assured there was no need. My MOH lived out of state so we couldn't send it to her in time and had to wait to try it on until she arrived 3 days before the wedding. Throughout the whole process they treated me like I was overreacting and it was no big deal. When it came it was the wrong LENGTH (tea length, all the others were floor). We worked with the company (Watters) directly to find the right dress and get it here. The seamstresses told one of my bridesmaids she was too tired and couldn't do her alterations. The other one took in the straps unnecessarily and inappropriately, we had to rip out her stitches to make it fit. The hem on the 3rd was uneven and the straps weren't done when they DID need it. They're the only vendor I used who I would not only not recommend but am actively deterring future brides from. And yes, they have made rude weight comments to one of my girls. Horrible experience.

I loved the Wishing Well Bridal!! The women were so friendly and helpful and let me stay in the store for hours deciding on my perfect dress. They held it for me and let me take it out of the store and back when I was looking for someone to do my fittings with no problem. They were a pleasure to work with! I was a little upset with Phyllis' alterations, though, so I would recommend going elsewhere for those.

I love the first lady who helped me out I believe her name was pam after that initial visit And I was seen by other people there who were either rude or too busy I had to have my best friend put me in my dress and do all the buttons I decided not to get it altered there...but I absolutely loved my dress and it was on clearance...

The wishing well itself was excellent and the staff was attentive. I had a problem with the seamstress who refused to let my dress out even when I asked several times. Three days before the wedding it still wasn't let out and it basically didn't fit at all. The day before I had to go to the seamstress' house and listen to her complain about hwo she was helping ME out even though she never listened to me from the beginning. Oh and this seamstress just happened to be there b/c the one who I made an appt with never showed!