Helene's Bridal Shoppe

Ashley at Helene's Bridal was a pleasure to work with. Walking in for the first time, only after trying on the first couple of gowns, she realized what I was looking for without directly pointing out what it was I wanted. Whenever I needed anything or had a question, or even at the last minute needed to schedule an appointment or stop in, she responded immediately to work around my schedule, and went above and beyond to see that I was not kept waiting. I also would like to compliment her taste as a professional. She found the prettiest bridesmaid dresses and added just the right touch of color with her creativity. I truly appreciate her efforts and honesty to making sure that I had everything I needed to perfect my dress and attire for my wedding day (along with the girls)! Thank you Helene's Bridal!!!!!!!!!!

Got the Mother of the Bride dress and Bridesmaid Dresses here - ask for Ashley she is the BEST

I got my dress and we rented tuxes from Helene's and everything was perfect. They were able to special order my dress even though they didn't carry a sample in the store and helped me with everything I needed. The tuxes were great and the guys working in the tux shop were awesome! A big shout out to Ashlee upstairs too, she was wonderful!

Helene's is the best! Everyone who works here is amazing and makes you feel right at home. Helene's has the best customer service out of any other place I've been to. They have a great selection of dresses with very affordable options. The seamstress is out of this world and makes magic happen. I got my wedding dress and bridesmaid dresses here and loved every visit. My husband also got his tux from Anthony's which is located downstairs and the tuxes were amazing! I love Helene's!

Working with all the ladies at Helene’s was amazing especially Ashley. I must say that my dress shopping experience was a quick one. I tried on a max of 7 dresses and found mine in there. Setting up fittings was easier than ever. And whenever we went in Ashley was there to chat and see how things were going. You can tell when someone enjoys what they do and it showed with her. I would recommend Helene’s bridal to my friends and family in an instant! Thank you for everything!

My overall experience picking out the dress and making appointments for alternations was just fine, but having the alterations done was awful. Do yourself a favor and take your dress elsewhere if you need to have something done. The seamstress was rude and did a poor job (plus I had to hold my breath around her as she smelled terrible). It took a few times before the hem was straight all around, and she attached straps to my dress in such a way that it made one side look pointy and the other round (she did fix it after I pointed it out, even though she would not admit that it was not even). When I put on my dress on the morning of my wedding, I found that she had not made the final alterations to the bust area and the PINS WERE STILL IN THE DRESS!

Ginina, my Taylor and Ashle, the sales assistant, were great to work with. I found my dress at another store in Florida, but they carried the designer, so were able to order my dress. When it came in, almost 1 year after last seeing it, I had a melt down because the dress looked so ugly. It turned out I was standing in the room with only flourescent light, which made my dress look hideous. Once I walked into the foyer with the mini chandelier, all was redeemed, and the dress I fell in love with was staring right back at me in a beautiful floor length mirror.I only had one issue with the this vendor. They said they would steam my dress, it had several obvious wrinkles. When I went to pick it up the day before the wedding, it was not steamed, and they kept saying they had done so. Ginina said that she steamed it but placed it back in the garment bag too soon so it wrinkled again. Regardless, they remedied the problem immediately and steamed the dress with in an hour. The day before your wedding is SOOO stressful, allow plenty of built in time for issues such as this. As this was happening, my then fiance said the tuxes were held up in Cape Cod, once they arrived, they discovered his jacket was damaged and they had to order another and in addition, one of the tuxes didn't fit the groomsman, as he is quite large, and they had to order another tux. All of this was happening while my dress issues were happening, the day before the wedding. Stressful.

I loved Helenes, they were great! They kept you relaxed and enjoying the process! The prices were very competive and fair! The alteration process was easy! The dress selection was great! I highly recommend them to all brides!

The women at Helene's were FANTASTIC to work with. Ana was such a doll! She was so honest and made me so comfortable during the process of finding "THE DRESS" The women know how special & important the gown is & they really listened to what I was looking for & helped guide me in the right direction. Their seamstress was a sweetheart. She custom made me a hair piece & a one shoulder strap of silk flowers. All my guests said my gown was to die for!!! Thank you ladies so much for making me feel like a princess!!!!

My mother and I both bought our dresses here. Ashle is a diamond in the rough. I made this appointment on a whim. Living in Baltimore, I fly into Providence to visit my family in CT. Helene's is very close to the airport and Ashle squeezed us in one evening for our initial appointment. She selected a few dresses within my price range. Once I tried on Maggie Sottero's Ella, I knew this was the dress. My mother bought the first dress she tried on. All of our fittings were included with our initial cost of our dresses. The seamstress was wonderful to work with. She even made my birdcage veil to go with the headpiece I bought there.I would go back, in a heartbeat, to buy another dress there again. Ask for Ashle!!! :)

Great staff! No problems!

Picking out that perfect wedding dress can be stressful. However whenever I met with Ashley at Helene's it was anything but that. Ashley is really down to earth and really wants to help you find that perfect dress. I never felt like i was obligated to buy anything there. The dress I chose was absolutely perfect and Ashley convinced me to order a petite to keep my toule bottom. When the dress came in because I ordered the petite I didn't need to do any hemming. I had really good experiences with Helene's and would recommend them anytime!

After going to many bridal boutiques, this one by far has the best customer service. The entire staff is so friendly and helpful!!! And the seamstress is amazing, I now only see her for any of my seamstress needs! These girls really help you make your bridal gown decision fun, relaxing and that much easier!

Helene's was amazing! I had the best experience with them and am SO happy that I chose to buy my wedding dress here. I visited a lot of places in RI and MA, and none of them compared, not even close. My initial appointment was wonderful. They gave me such personalized and undivided attention. They asked what type of gown I was looking for and then brought me exactly what I wanted. They also suggested I try on a few other styles to be sure I really wanted what I did. Turns out, I did want what I thought, and found a dress that I loved. Once I ordered the dress, the great service continued. I wanted some alterations done to the dress, some work on the sleeves and a corset added to the back. Their seamstress is so good! She did all the work based on what I wanted, and did such a fabulous job. The appointments were punctual and they were always well prepared. Each visit was such a positive experience. My dress looked amazing!We purchased the bridesmaid dresses here as well, and they all had positive feedback on their dresses, their alterations, and the service.My mom also purchased her dress here and had a wonderful experience too!I could not be more pleased with the experience I received at Helene's. It's such an important decision - buying a wedding dress - and they made it stressless!I definitely recommend them!!!

The dresses here are beautiful and the girls who work here are great. The store is very well organized and clean. They have a excellent selection, were a pleasure to work with. I went all over Rhode Island and boston and they were the only store that made an impression on me. For me its all about personality and these ladies had it. They not only knew what they were doing but knew what they were talking about. I love you Helene's Thank you Ana you were sooo wonderful!!!!

The Best BRIDAL STORE IN EAST PROVIDENCE.. Hands down they are the best!!! not only are they polite but are very professional. I loved coming here, i had just a great experience.. they gave me soo much attention and made me feel special everytime i came in for a fitting.. and there seamstress is wonderful. I wanted more beading added to the dress i bought and wanted to remove/cut my train and she did a superb job.. Helene's staff is the BEST!! the girl who helped me out throughout my entire planning was Ashle and she was great i def recommend here as a consultant.